Privacy Policy  

Dynamic Decor Privacy Policy

Last updated: March 10, 2026

Introduction

Dynamic Decor (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website www.dynamicdecor.net (“Site”) or interact with our painting and decorating services.

By using the Site or providing us with your information, you agree to the practices described in this policy. Please read it carefully.

What information we collect

We collect two types of information:

Non-personal information

Information that does not identify you personally, such as:

• Device and browser type
• Operating system and language settings
• Pages viewed, time spent, clicks and general browsing activity
• Aggregated usage statistics

This helps us improve the Site and understand how visitors use it.

Personal information

Information that can identify you, including:

• Name, email address, telephone number and postal address (when you request a quote or contact us)
• Project details and property address (for quotations and scheduling)
• IP address and device identifiers (collected automatically)

We only collect what is necessary to provide our services and respond to your enquiries.

How we collect your information

We collect information in these ways:

• Directly from you when you submit a quote request, contact us or register on the Site
• Automatically through your use of the Site (cookies, analytics tools)
• From third-party services (e.g., Google Analytics for site usage)

How we use your information

We use your information to:

• Provide and improve our painting and decorating services
• Send quotations, schedules and updates about your project
• Respond to enquiries and customer service requests
• Communicate important notices (e.g., appointment reminders)
• Comply with legal obligations (e.g., invoicing, health & safety records)
• Analyse Site usage and improve user experience (via anonymised analytics)

We do not sell or rent your personal information to third parties.

Cookies & similar technologies

We use cookies and similar technologies to make the Site work and improve your experience. These include:

• Essential cookies (required for the Site to function)
• Analytics cookies (to understand how visitors use the Site)
• Preference cookies (to remember your settings)

You can manage or disable cookies via your browser settings or our cookie banner. Disabling non-essential cookies may affect Site functionality. For full details, see our Cookie Policy [link to your cookie section].

We use Google Analytics to collect anonymised usage data. You can opt out via Google’s tools.

Sharing your information

We share personal information only when necessary:

• With trusted service providers (e.g., hosting, email, payment processors) who are bound by strict confidentiality
• With contractors or suppliers directly involved in your project (with your consent)
• If required by law, court order or regulatory authority
• In the event of a business transfer (sale, merger, etc.), your information may be transferred to the new owner

We do not share your information with third parties for marketing purposes.

Data retention

We keep personal information only for as long as necessary:

• Quote/project data: up to 6 years after completion (for accounting & legal reasons)
• Enquiry data: up to 2 years if no project proceeds
• Analytics data: anonymised and retained for up to 26 months

We securely delete or anonymise data when it is no longer needed.

Your rights

Under UK GDPR you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion (where applicable)
• Restrict or object to processing
• Data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at info@dynamicdecor.net or 07415821811.

International transfers

Some of our service providers (e.g., Google Analytics) are based outside the UK/EEA. We only transfer data to countries or organisations with adequate data protection safeguards.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no internet transmission is 100% secure.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes constitutes acceptance.

Contact us

If you have any questions about this Privacy Policy or our data practices, contact us:

Dynamic Decor

95 Upper Lane, Netherton

Wakefield, WF4 4NF

Email: info@dynamicdecor.net

Phone: 07415821811

Last updated: March 10, 2026

Dynamic Decor Terms & Conditions

Last updated: March 10, 2026

1. Definitions

“We”, “us”, “our” means Dynamic Decor.

“You”, “the client”, “the customer”, “your” means the person or organisation requesting our services and entering into this contract.

2. Contract Formation

• The final written quotation (or accepted estimate) forms the contract for the exact work and price agreed.
• Verbal agreements are not binding unless confirmed in writing.
• Acceptance of the quote (electronically, verbally, or by commencement of work) signifies full acceptance of these terms.
• Please check your quotation carefully before acceptance.

3. Payment Terms

• Payment terms are stated in each quotation.
• A deposit may be required before work starts.
• Stage payments (if applicable) are detailed in the quotation.
• For day-rate work: standard rate applies Monday–Friday normal hours; premium rates apply for Saturdays, bank holidays, evenings or out-of-hours. Invoices show labour, materials and sundry items (e.g., specialist access hire).
• Full payment is due on completion of work unless otherwise agreed.
• Late payment may result in legal proceedings.

4. Client Responsibilities

• Remove all valuable, fragile or electrical items from work areas before we start.
• Provide access to electrical power, water and toilet facilities where reasonably possible.
• Arrange removal/reinstatement of radiators if required (we will advise during survey).
• Arrange road closures or pavement licences if needed (and pay for them).
• Ensure site is free of asbestos; if suspected, removal must be by a qualified specialist.

5. Our Responsibilities & Limitations

• We provide high-quality materials used per manufacturer guidelines. We cannot guarantee materials supplied by you.
• We match existing decor as closely as possible; if an exact match is impossible, we will consult you.
• We cover items we cannot move, but they remain at your risk.
• If items could easily be removed but are not, we are not liable for damage.
• We may require lawn/bed access for external work; some temporary damage may occur despite care.
• We reserve the right to refuse to move items that pose health & safety risks or risk damage (e.g., white goods with plumbing issues).
• We may leave tools on site overnight; you may decline, but we are not liable for loss/damage if left.

6. Cancellation & Delays

• You may cancel before work starts. If cancelled less than 7 days prior, 25% of quoted price (or deposit if paid) may be charged.
• We reserve the right to postpone start date (minimum 24 hours notice) due to circumstances beyond our control (weather, illness, supply issues). We will agree a new date as close as possible; no liability for costs/penalties.

7. Complaints & Satisfaction

• We aim to deliver excellent service and workmanship. If you are not satisfied, we will remedy the issue.
• Raise any concerns by email or letter within 5 days of completion.

8. Limitation of Liability

• Our liability is limited to the value of the contract.
• We are not liable for delays due to events beyond our control (force majeure).
• We are not liable for damage to items not removed after request or for asbestos-related issues.

9. Consumer Rights

• If you are a consumer (not a business), you have 14 days to cancel distance contracts under the Consumer Contracts Regulations 2013.

10. Governing Law

These terms are governed by the laws of England and Wales.

Contact us

Dynamic Decor

95 Upper Lane, Netherton

Wakefield, WF4 4NF

Email: info@dynamicdecor.net

Phone: 07415821811

Last updated: March 10, 2026